When should you contact us?
- You need virus removal and computer optimisation
- You want to confirm compatibility, scope and cost
- You need advice before ordering
SAVANORIŲ PR. 40 · VILNIUS
Virus removal and computer optimisation
Fast diagnostics, clear price and repair by an experienced team in Vilnius.
Opening hours: Mon–Fri 10:00–18:00Sat 11:00–16:00
Service illustration
PRICE AND TIME
20–50 €
Time: usually the same day. All prices include VAT. The exact amount is confirmed after diagnostics.
Software service fee. We agree the scope before starting. Paid licences are excluded.
Call now →What do we do?
- We discuss your request for virus removal and computer optimisation
- We check the device and agree the service scope
- We carry out the agreed work and check the result
What happens next?
Tell us your computer model and requirements. We agree the price and timeframe before starting.
How do we service the computer?
We identify the cause
We check whether the computer is being slowed by malware, unnecessary startup processes, software errors, insufficient free storage or hardware limitations.
We remove threats and unwanted software
We remove detected threats, unwanted applications and browser extensions, tidy startup processes and correct essential system settings.
We verify the result
After the work, we check system startup, browsers, updates and overall performance. If the slowdown is caused by the SSD, RAM, cooling system or another component, we explain this before suggesting additional work.
Data and accounts
We do not delete personal files without the customer’s consent. If access to Windows or a specific application is required, login details can be provided when the device is accepted or agreed with the technician.
What to know before repair
Virus removal and computer optimisation
- Before we start: We distinguish operating-system, driver, settings, malware and hardware-related problems.
- Before software work, tell us whether specific programs, accounts or files must be preserved. Keep any licence keys available if you have them.
- Tell us the exact model: If possible, send us the device model and a short description of the fault. This helps us estimate likely parts, price and turnaround time in advance.
- We agree the price before work: We first assess the fault and scope of work. If parts or additional work are required, we confirm the cost with you before starting the repair.
- Your important data: We do not erase customer files by default. We test after the repair: After the work is complete, we test the functions related to the repair. Our work normally carries a 6-month warranty; new parts are covered according to supplier terms. After the work: After the work, we test the functions related to the repair and the device operation. If we find a separate fault outside the requested service, we report it separately.
FAQ
Frequently asked questions
Do I need an appointment?
No. Visit us at Savanorių pr. 40 without an appointment during opening hours: Mon–Fri 10:00–18:00, Sat 11:00–16:00. You do not need to call before coming.
How much does diagnostics cost?
Standard diagnostics costs €20. We confirm any different conditions before starting.
Will I know the price in advance?
Yes. We explain the fault, price and estimated time before the repair.
What warranty do you provide?
We provide a 6-month warranty for completed work.
Will the data on my device be preserved?
Yes. By default, we do not erase customer data and make every reasonable effort to preserve it. We erase data only at your explicit request or with your consent when necessary for the work. We recommend backing up important files before repair.
When will I know the final price?
We confirm the scope and final price after an initial inspection or diagnostics. We do not carry out additional work without your approval.
Are parts included in the listed price?
Where a price is marked as labour only, parts and materials are charged separately. We confirm the total before starting the repair.
Choose the help you need
Computer diagnostics20 €Turnaround: usually within 2 hours→Laptop screen replacement40–80 €Turnaround: usually within 1 hour→Laptop battery replacement20–40 €Turnaround: usually within 30 minutes→Laptop keyboard replacement40–100 €Turnaround: usually within 3 hours→Cooling system cleaning40–70 €Turnaround: usually within 1 hour→Liquid-damaged computer repair80–200 €usually 1–3 days→
CONTACTS
Describe the problem
We usually reply within 1–6 hours. For urgent help, please call.