When should you contact us?
- You need defect report for insurance
- You want to confirm compatibility, scope and cost
- You need advice before ordering
SAVANORIŲ PR. 40 · VILNIUS
Computer insurance damage report in Vilnius
We carry out a technical device inspection and prepare a clear defect report for insurance. The document describes the detected faults, their likely cause and available repair options.
Opening hours: Mon–Fri 10:00–18:00Sat 11:00–16:00
Service illustration
PRICE AND TIME
30–50 €
usually within 45 minutes
If computer diagnostics has already been completed and paid for at our service centre, you pay only €30 for the insurance defect report. If diagnostics has not yet been performed, diagnostics and the report cost €50 in total (€20 diagnostics + €30 report). Repairs are not included.
Call now →Insurance company information
Contact your insurer to check your policy requirements. This is an information directory, not a statement of partnership. Your insurer decides whether to accept the report and pay compensation.
What do we do?
- We discuss your request for defect report for insurance
- We check the device and agree the service scope
- We carry out the agreed work and check the result
What happens next?
Tell us your computer model and requirements. We agree the price and timeframe before starting.
What does the customer receive with the defect report?
Device inspection
We inspect the device and identify visible faults and issues that can be confirmed during diagnostics. If disassembly or additional diagnostics are required to determine the cause, we explain this in advance.
Fault description
The document identifies the device, the diagnosed fault and technical information relevant to assessing the repair or damage.
Repair assessment
When this can be determined after diagnostics, we provide information about the possible repair and an estimated cost. If repair is not economically reasonable, this can also be stated in the document.
Document for the insurer
The report is prepared for submission to an insurance company. If your insurer requires a particular form or additional information, we recommend sending those requirements before your visit.
What does the damage report contain?
We record the inspected computer model, identified faults, inspection findings, repair options and estimate. Any possible cause is stated only to the extent supported by the inspection evidence.
What is needed to prepare a report?
Bring the computer and charger, explain the incident and provide a claim number if available and the insurer’s document requirements. Check whether insurer approval is required before repairs.
FAQ
Frequently asked questions
How much does a defect report for insurance cost?
If computer diagnostics has already been completed and paid for at our service centre, you pay only €30 for the insurance defect report. If diagnostics has not yet been performed, diagnostics and the report cost €50 in total (€20 diagnostics + €30 report). Repairs are not included.
Do I need an appointment?
No. Visit us at Savanorių pr. 40 without an appointment during opening hours: Mon–Fri 10:00–18:00, Sat 11:00–16:00. You do not need to call before coming.
How much does diagnostics cost?
Standard diagnostics costs €20. We confirm any different conditions before starting.
Will I know the price in advance?
Yes. We explain the fault, price and estimated time before the repair.
What warranty do you provide?
We provide a 6-month warranty for completed work.
Will the data on my device be preserved?
Yes. By default, we do not erase customer data and make every reasonable effort to preserve it. We erase data only at your explicit request or with your consent when necessary for the work. We recommend backing up important files before repair.
When will I know the final price?
We confirm the scope and final price after an initial inspection or diagnostics. We do not carry out additional work without your approval.
Are parts included in the listed price?
Where a price is marked as labour only, parts and materials are charged separately. We confirm the total before starting the repair.
Do I need to pay for diagnostics again?
No. If diagnostics has already been completed and paid for at our service centre, there is no repeat diagnostic charge; only €30 for the report.
Does a report guarantee an insurance payout?
No. The report provides technical inspection findings. The insurer decides whether the incident is covered, which documents are accepted and whether compensation is payable.
Choose the help you need
Computer diagnostics20 €Turnaround: usually within 2 hours→Laptop screen replacement40–80 €Turnaround: usually within 1 hour→Laptop battery replacement20–40 €Turnaround: usually within 30 minutes→Laptop keyboard replacement40–100 €Turnaround: usually within 3 hours→Cooling system cleaning40–70 €Turnaround: usually within 1 hour→Liquid-damaged computer repair80–200 €usually 1–3 days→
CONTACTS
Describe the problem
We usually reply within 1–6 hours. For urgent help, please call.