Computer diagnostics

Fast diagnostics, clear price and repair by an experienced team in Vilnius.

Opening hours: Mon–Fri 10:00–18:00Sat 11:00–16:00

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Service illustration

PRICE AND TIME

20 €

usually within 2 hours. The €20 fee includes fault finding, testing all computer components, preparing a repair plan and timeframe, and selecting, sourcing and ordering the required parts after approval.

The €20 fee includes testing all computer components, fault finding, a repair plan and timeframe, and sourcing and ordering parts after approval. Parts and repairs are charged separately.

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When should you contact us?

You need computer diagnostics
You want to confirm compatibility, scope and cost
You need advice before ordering

What do we do?

We discuss your request for computer diagnostics
We check the device and agree the service scope
We carry out the agreed work and check the result

What happens next?

Tell us your computer model and requirements. We agree the price and timeframe before starting.

WHAT DIAGNOSTICS INCLUDE

A complete check and a clear repair plan

The €20 fee covers more than locating the main fault. We test all computer components, determine the required work, prepare a step-by-step repair plan and estimate completion time. When parts are required, we verify compatibility, locate suitable replacements from suppliers and arrange the order after receiving the customer’s approval.

Finding the cause of the fault
Testing all computer components
Preparing a repair plan and timeframe
Selecting compatible replacement parts
Sourcing and ordering parts after approval

What to know before repair

Computer diagnostics

Before we start: Before repair, we assess both the visible fault and possible related causes.
If the fault appears only under certain conditions, tell us when and how it occurs. More precise information helps us reproduce the problem faster during diagnostics.
Tell us the exact model: If possible, send us the device model and a short description of the fault. This helps us estimate likely parts, price and turnaround time in advance.
We agree the price before work: We first assess the fault and scope of work. If parts or additional work are required, we confirm the cost with you before starting the repair.
Your important data: We do not erase customer files by default. We test after the repair: After the work is complete, we test the functions related to the repair. Our work normally carries a 6-month warranty; new parts are covered according to supplier terms. After the work: After the work, we test the functions related to the repair and the device operation. If we find a separate fault outside the requested service, we report it separately.

FAQ

Frequently asked questions

Do I need an appointment?

No. Visit us at Savanorių pr. 40 without an appointment during opening hours: Mon–Fri 10:00–18:00, Sat 11:00–16:00. You do not need to call before coming.

How much does diagnostics cost?

Standard diagnostics costs €20. We confirm any different conditions before starting.

Will I know the price in advance?

Yes. We explain the fault, price and estimated time before the repair.

What warranty do you provide?

We provide a 6-month warranty for completed work.

Will the data on my device be preserved?

Yes. By default, we do not erase customer data and make every reasonable effort to preserve it. We erase data only at your explicit request or with your consent when necessary for the work. We recommend backing up important files before repair.

When will I know the final price?

We confirm the scope and final price after an initial inspection or diagnostics. We do not carry out additional work without your approval.

Are parts included in the listed price?

Where a price is marked as labour only, parts and materials are charged separately. We confirm the total before starting the repair.