When should you contact us?
- You need computer diagnostics
- You want to confirm compatibility, scope and cost
- You need advice before ordering
SAVANORIŲ PR. 40 · VILNIUS
Computer diagnostics
Fast diagnostics, clear price and repair by an experienced team in Vilnius.
Opening hours: Mon–Fri 09:00–18:00Sat 11:00–16:00Computer technician visits: Mon–Sun 08:00–20:00
Service illustration
PRICE AND TIME
20 €
Usually within 2 hours.
The €20 fee includes fault finding, testing computer components, a repair plan and estimated timeframe, and sourcing and ordering parts after approval. Parts and repairs are charged separately; if you proceed with the agreed repair, the diagnostic fee is credited towards its price.
Call now →What do we do?
- We discuss your request for computer diagnostics
- We check the device and agree the service scope
- We carry out the agreed work and check the result
What happens next?
Tell us your computer model and requirements. We agree the price and timeframe before starting.
WHAT DIAGNOSTICS INCLUDE
A complete check and a clear repair plan
The €20 fee covers more than locating the main fault. We test all computer components, determine the required work, prepare a step-by-step repair plan and estimate completion time. When parts are required, we verify compatibility, locate suitable replacements from suppliers and arrange the order after receiving the customer’s approval.
- Finding the cause of the fault
- Testing all computer components
- Preparing a repair plan and timeframe
- Selecting compatible replacement parts
- Sourcing and ordering parts after approval
What to know before repair
Computer diagnostics
- Before we start
Before repair, we assess both the visible fault and possible related causes.
- When does the fault occur?
If the fault appears only under certain conditions, tell us when and how it occurs. More precise information helps us reproduce the problem faster during diagnostics.
- Tell us the exact model
If possible, send us the device model and a short description of the fault. This helps us estimate likely parts, price and turnaround time in advance.
- We agree the price before work
We first assess the fault and scope of work. If parts or additional work are required, we confirm the cost with you before starting the repair.
- Your data
We do not erase customer files by default. Before work begins, let us know which data is important to you.
- Testing and warranty
After the work, we test the functions related to the repair. We report other faults outside the agreed service separately. Our work normally carries a 6-month warranty; new parts are covered according to supplier terms.
A CLOSER LOOK
Service in detail
An illustrated look at “Computer diagnostics”: components, equipment and examples of the work. The process depends on the device and diagnostic findings.
FAQ
Frequently asked questions
Do I need an appointment?
No. Visit us at Savanorių pr. 40 without an appointment during opening hours: Mon–Fri 09:00–18:00, Sat 11:00–16:00. You do not need to call before coming.
How much does diagnostics cost?
Diagnostics cost €20. If we carry out the agreed repair, the €20 paid is credited towards the repair price — diagnostics are not charged twice. If you decline repair, the diagnostic fee remains €20.
Will I know the price in advance?
Yes. We explain the fault, price and estimated time before the repair.
What warranty do you provide?
We provide a 6-month warranty for completed work.
Will the data on my device be preserved?
Yes. By default, we do not erase customer data and make every reasonable effort to preserve it. We erase data only at your explicit request or with your consent when necessary for the work. We recommend backing up important files before repair.
When will I know the final price?
We confirm the scope and final price after an initial inspection or diagnostics. We do not carry out additional work without your approval.
Are parts included in the listed price?
Where a price is marked as labour only, parts and materials are charged separately. We confirm the total before starting the repair.
Choose the help you need
CONTACTS
Describe the problem
We usually reply within 1–6 hours. For urgent help, please call.