Situation and checks
We check the adapter, cable and plug to distinguish a charger problem from a computer fault.
Does your charger stop working, lose power when the cable moves, or fail to be recognised by your laptop? We inspect the external power adapter and recommend a suitable repair. Repairs cost €20–50 and usually take up to 2 hours when the required parts are available.
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Usually within 2 hours when parts are available.
Intermittent power, cable damage, a failed indicator or unusual heat may indicate a charger fault. A faulty battery or laptop charging port can cause similar symptoms, so we identify the cause first.
We inspect the mains cable, output cable, connector, enclosure and adapter circuit board. Depending on the fault, repair may involve replacing a cable or plug, restoring contacts or repairing power supply electronics. Feasibility depends on construction, damage and parts availability.
We accept ASUS, Dell, HP, Lenovo, Acer, MSI and other laptop chargers. We check the model, power rating, output specifications and connector. For USB-C, we also assess the cable and charging modes required by the laptop. A matching plug alone does not guarantee compatibility.
We inspect the charger and agree the price before starting. After repairing the fault, we check the output and operation under load. If you bring your laptop, we can also check adapter recognition and stable charging.
Some adapters cannot be safely or economically repaired. If the enclosure is badly damaged or reliable operation cannot be restored, we explain the reason and discuss a compatible replacement. Replacement pricing is agreed separately.
Bring the adapter, all its cables and, if possible, your laptop. This helps distinguish charger problems from battery or charging port faults. Stop using an adapter with exposed wires, a burning smell or a deformed enclosure.
An illustrative example, not a specific customer case. Images are AI-generated illustrations.
We check the adapter, cable and plug to distinguish a charger problem from a computer fault.
We agree a possible repair or a suitable replacement adapter if repair is impractical.
We check stable power delivery and compatibility with the supplied computer.
€20–50. We agree the exact price after inspection and before starting the repair.
Usually within 2 hours when the required parts are available. Ordered components or a more complex fault may require a different timeframe, which we agree with you.
We check both the charger and cable. Repair feasibility depends on the model and fault; replacing the cable or adapter may be a better option.
We recommend bringing the laptop and all charger cables so we can check the complete charging path.
No. This service covers the external charger. Laptop charging port, battery and motherboard repairs are separate services.
Not always. We assess safe operation, construction, parts availability and repair value. If repair is unsuitable, we discuss replacement.
We usually reply within 1–6 hours. For urgent help, please call.