Send your equipment for repair

Receiving parcel locker

Omniva

Vilniaus MAXIMA Savanorių 31 paštomatas

Savanorių pr. 31, Vilnius
At the MAXIMA X store

Book a shipmentView location on mapCarrier’s locker directory

Receiving parcel locker

LP EXPRESS

Maxima X · Savanorių pr. 31

Savanorių pr. 31, Vilnius
At the MAXIMA X store

Book a shipmentView location on mapCarrier’s locker directory

Receiving parcel locker

Venipak

MAXIMA Venipak paštomatas

Savanorių pr. 31, Vilnius
At the MAXIMA X store

Book a shipmentView location on mapCarrier’s locker directory

In the location search select Vilnius and Savanorių pr. 31. Check the carrier carefully: several different locker networks use this address.

Locker names, availability and compartment sizes may change. If the location is unavailable or your box does not fit, contact us before choosing an alternative receiving location.

Courier delivery to the workshop

For a large box or desktop PC, delivery to our address is often more practical. Arrange delivery during our opening hours. Do not use the company’s registered office address for equipment shipments.

Kmvle, MB
Savanorių pr. 40
LT-03121 Vilnius
+370 673 21132
vlad.jevd@gmail.com

Mon–Fri 10:00–18:00 · Sat 11:00–16:00

Copy recipient details

Using Lietuvos paštas

Receiving a parcel at a post office must be agreed with us in advance. A possible collection point is Vilniaus 59-asis paštas, Kedrų g. 4, Vilnius, by prior agreement only. Check the current branch and service before booking; do not choose another branch without confirming with us.

Lietuvos paštas information

1. Protect the screen and case

   Check that nothing is on the keyboard before closing the lid. If you use a protective sheet between the keyboard and screen, it must be thin and must not put pressure on the display. Do not force damaged hinges or a broken lid closed; discuss the packing with us.

2. Wrap the laptop separately

   Protect the finish with a soft, non-scratching layer, then several layers of bubble wrap or suitable foam. Pay particular attention to the corners. Apply tape to the packaging, never directly to the device.

3. Use a strong shipping box

   Choose a new, rigid corrugated carton. If you have the original box with its fitted supports, put it inside an additional shipping carton. Retail packaging alone may not meet the carrier’s requirements.

4. Cushion every side

   Our practical recommendation is approximately 5 cm of suitable cushioning around the device; heavier items may need more. This is not a universal carrier specification: also follow your carrier’s rules. The laptop must not touch the walls of the outer carton.

5. Separate the charger

   Wrap the adapter and agreed accessories separately, ideally in their own internal compartment. Do not place a heavy adapter directly on the screen or lid. Cables must not put pressure on the connectors.

6. Fill the empty spaces

   The filling must keep the laptop still without compressing it. Carefully move the box: there should be no rattling or loose movement.

7. Seal and label the box

   Use strong packing tape on the centre and edge seams at both the top and bottom, in an H pattern. Remove old shipping labels. Place the new label flat on one side, not across a corner or the opening seam.

8. Measure the finished parcel

   Measure the external length, width and height, and weigh the complete box including accessories. Choose the compartment using these measurements. Do not reduce the protective layer simply to fit a smaller or cheaper locker.

1. Heavy components

   A large graphics card and a heavy tower-style CPU cooler are often safer removed and packed separately. Do not attempt this without the necessary experience: call us first. Do not secure internal components with improvised materials.

2. Removed parts

   Put circuit boards in suitable antistatic bags, then in separate cushioned boxes. Do not place loose components or loose-fill packing inside the PC case. Ordinary packaging material must not rub against exposed boards.

3. Glass and panels

   A tempered-glass side panel needs rigid support and protected edges. If removed, pack it separately with no movement. Other items must not press on the glass. Discuss broken mounting points before shipping.

4. Protect the case

   Disconnect external cables and antennas and secure the panels. Fitted foam corner supports and a strong double-box arrangement are preferable. A soft bag or stretch film alone will not protect a heavy PC.

5. Choose the right parcel service

   Use the dimensions of the packed case, not the bare computer. If the carton exceeds a locker’s size or weight limits, choose a courier and the appropriate parcel category. We can discuss another suitable delivery method when necessary.

6. Monitor or iMac

   Send a display only with proper protection, preferably fitted manufacturer supports and an additional carton. Filling must not press against the screen. Contact us before shipping a large monitor, iMac, glass panel or system with unusual cooling.

A “Fragile” label is not a substitute for a strong package. A sticker cannot protect equipment that moves inside the box or rests against its outer walls.

1. Send us the tracking number

   Email the carrier, tracking number and device model. If a collection notification or code reaches you by mistake, forward it directly to us; do not publish it.

2. We receive and inspect it

   Once received, we check the condition and accessories and start the agreed diagnostics. A carrier status of “delivered to parcel locker” does not mean the device is already in our workshop at that exact moment.

3. We agree the repair proposal

   We explain the fault, labour and parts costs and expected turnaround. Transit time is separate from repair time. If you decline the repair, diagnostic and return costs are agreed according to the applicable price list.

4. We test and return it

   After repair we carry out the relevant checks and agree payment, the return address or locker and shipping costs. The return method is not automatically the same as the original delivery; we confirm it with you.

• The device is shut down and cannot move in the box.
• Corners, display and heavy components are protected.
• The adapter and accessories do not press on the PC.
• You have sent us your contact details and a fault description.
• The recipient phone is +370 673 21132.
• The carrier and receiving address have been checked.
• The label / code meets the carrier’s instructions.
• Photos, receipt and tracking number are saved.