When to contact us
You need applications on a new computer, a different version or help with an installation error.
We install the applications you need on a laptop or desktop computer, check compatibility, configure basic functions and test startup.
Opening hours: Mon–Fri 10:00–18:00Sat 11:00–16:00

Usually the same day.
You need applications on a new computer, a different version or help with an installation error.
We check requirements, install agreed applications, configure basic functions and test startup.
€10–30 for the agreed scope, depending on application count and setup complexity.
We install office software, browsers, PDF readers, archive utilities, video calling apps, antivirus software and other compatible applications. Examples include Microsoft 365 / Office, LibreOffice, Adobe Acrobat Reader, Zoom and VLC, subject to the publisher’s terms.
We confirm the applications and functions required, check system compatibility and storage space, and use an official source or your legally supplied installation package. We then test startup and the agreed basic functions.
€10–30 covers labour. A paid application requires an existing licence or a separately purchased subscription. You sign in and confirm access to your account when required. We do not bypass licensing protections; a suitable free alternative may be available.
Installation of the agreed applications, basic setup and functional checks. This is not an unlimited application package. We confirm the total against your list before starting. Complex business system configuration, data migration and Windows recovery are quoted separately.
We assess compatibility, the error and possible conflicts with an earlier version. If wider Windows repairs or a hardware upgrade are needed, we explain the options first. When replacing an application version, we agree how its data and settings will be preserved.
Bring the computer, power adapter, application list and licence information. Make sure you can access any required account. Work is usually completed the same day; large downloads or compatibility issues may take longer.
No. €10–30 is the installation labour price. Licences and subscriptions are separate.
Yes, suitable applications from official sources.
It covers the agreed scope. We confirm application count, setup requirements and the total first.
Yes. If a separate system repair is needed, we agree its scope and price beforehand.
Normal installation does not require deleting personal files. When replacing a version, we discuss application data and settings beforehand.
Basic setup is subject to compatibility. Databases, servers, integrations and complex configuration are quoted separately.
Driver installation is a separate service. We agree the combined price if needed.
Usually the same day. We confirm the timeframe after checking the applications and computer.
We usually reply within 1–6 hours. For urgent help, please call.