Computer care guides — page 5
Practical guides to computer faults, maintenance and safe first checks. Find your situation and learn what to check before arranging a repair.
Our team is taking a holidayDuring this period, only technician home visits are available.Thank you for your understanding!
Computer care guides
Windows update stuck at a percentage: when to wait and what to check
An unchanged update percentage needs context. Check power, the update stage and data protection before interrupting it.
Read more →
Windows activation after motherboard replacement: what to prepare
Windows requests activation after repair? Check the licence type, system edition and purchase records before changing anything.
Read more →
TPM and Secure Boot: why does Windows 11 report incompatibility?
A Windows 11 check mentions TPM or Secure Boot. Identify the exact requirement before changing BIOS settings.
Read more →
Prepare a Windows installation USB without losing files
An installation USB is not a backup. Choose separate media, an official installer and the information needed before setup.
Read more →
Windows restore point or PC reset: what is the difference?
System Restore and Reset this PC have different effects. Check what happens to applications and files before confirming.
Read more →
Suspect malware? How to begin a Windows security check
Unusual pop-ups or unfamiliar applications: distinguish notifications from infection and avoid making matters worse with random cleaners.
Read more →Frequently asked questions
Do I need an appointment?
Our office will be closed from 26 October to 2 November. We look forward to welcoming you back on 3 November. During this period, only technician home visits are available.From 3 November: Visit us at Savanorių pr. 40 without an appointment during opening hours: Mon–Fri 09:00–18:00, Sat 11:00–16:00. You do not need to call before coming.
How much does diagnostics cost?
Standard diagnostics costs €20. We confirm any different conditions before starting.
Will I know the price in advance?
Yes. We explain the fault, price and estimated time before the repair.
What warranty do you provide?
We provide a 6-month warranty for completed work.
Will the data on my device be preserved?
Yes. By default, we do not erase customer data and make every reasonable effort to preserve it. We erase data only at your explicit request or with your consent when necessary for the work. We recommend backing up important files before repair.
Describe the problem
We usually reply within 1–6 hours. For urgent help, please call.