Computer care guides — page 7
Practical guides to computer faults, maintenance and safe first checks. Find your situation and learn what to check before arranging a repair.
Our team is taking a holidayDuring this period, only technician home visits are available.Thank you for your understanding!
Computer care guides
USB drive reports large capacity but corrupts files: what to check
Reported capacity does not prove usable storage. Investigate suspicious media without risking the only copy of your documents.
Read more →
Clicking HDD: when should you stop using the drive?
Repeated clicking with freezes or disappearing storage needs caution. Avoid experiments on a potentially physically failing drive.
Read more →
SSD health and SMART: does a good percentage guarantee reliability?
The utility says Good but the PC freezes. Assess storage readings alongside real symptoms rather than trusting one percentage.
Read more →
Encrypted storage before repair: what should you prepare?
BitLocker or FileVault can affect access after hardware changes. Prepare recovery information without exposing keys publicly.
Read more →
Quick format or secure erasure: what is needed before handing over a drive?
An empty folder does not prove personal data is gone. Plan preservation and erasure before transferring storage to someone else.
Read more →
Laptop battery cycles: what the number really tells you
Assess battery cycle count alongside remaining capacity, runtime and charging behaviour before choosing a replacement.
Read more →Frequently asked questions
Do I need an appointment?
Our office will be closed from 26 October to 2 November. We look forward to welcoming you back on 3 November. During this period, only technician home visits are available.From 3 November: Visit us at Savanorių pr. 40 without an appointment during opening hours: Mon–Fri 09:00–18:00, Sat 11:00–16:00. You do not need to call before coming.
How much does diagnostics cost?
Standard diagnostics costs €20. We confirm any different conditions before starting.
Will I know the price in advance?
Yes. We explain the fault, price and estimated time before the repair.
What warranty do you provide?
We provide a 6-month warranty for completed work.
Will the data on my device be preserved?
Yes. By default, we do not erase customer data and make every reasonable effort to preserve it. We erase data only at your explicit request or with your consent when necessary for the work. We recommend backing up important files before repair.
Describe the problem
We usually reply within 1–6 hours. For urgent help, please call.