Unknown cause
20 €
Usually the same day
SAVANORIŲ PR. 40 · VILNIUS
Apple MacBook or iMac won’t turn on
MacBook Air or Pro does not respond to the power button, will not charge or has a black screen? We check power and startup, explain the cause and agree on the required work. We also diagnose iMac startup faults.
Opening hours: Mon–Fri 10:00–18:00Sat 11:00–16:00
Service illustration
PRICE AND TIME
diagnostics 20 €
Time: usually the same day. All prices include VAT. The exact amount is confirmed after diagnostics.
Labour price only, excluding parts. Ask for the price of parts by phone or email.
Call now →POSSIBLE SERVICES
Possible repairs, prices and turnaround times
SymptomPossible servicePriceTime
Battery fault
110–260 €
Depends on model and part availability
Liquid damage
100–250 €
1–3 days
Board power fault
150–300 €
1–3 days
Display fault
160–800 €
Depends on model and part availability
System startup fault
40 €
Usually the same day
Services are selected after diagnosis; not all are required. Battery and display prices include the part and labour depending on model; other prices are labour only. We confirm the total and timing in advance.
Why your MacBook will not start and what we check
No response to the power button
We check the adapter, cable, USB-C or MagSafe connection, battery and board power circuits. A black screen alone does not establish a need for a replacement logic board.
Running, but no picture
We assess the display, backlight, external display output and software startup. A silent fan does not by itself mean that the computer has no power.
Apple logo or question-mark folder
The Mac has powered on but has not completed startup. We assess macOS, the startup drive and firmware. Reinstalling macOS is not the answer to every startup fault.
Initial checks at home
If there has been no liquid exposure, unusual heat or burning smell, check the outlet and compatible charger and unplug accessories. Hold power or Touch ID for about 10 seconds, release it and press briefly again. If this does not help, arrange diagnostics.
After a liquid spill
Disconnect the charger and stop trying to start the Mac. Drying alone does not remove all residue or corrosion. We assess damage before agreeing on cleaning and repair.
Intel, Apple silicon and iMac
Procedures depend on the model. SMC reset applies only to Intel Macs. Apple silicon and T2 models may sometimes need firmware recovery: Revive does not erase data, while Restore does and requires agreement. An iMac needs assessment of its own power supply, not a laptop battery.
Files and the repair process
Tell us which files matter. We do not erase data by default, but cannot guarantee recovery before assessing the fault. We agree on costs first, then test startup and the functions related to the completed repair.
Manufacturer guidance: Apple — Power · Apple — Revive / Restore.
FAQ
Frequently asked questions
Does the MacBook always need to be opened?
No. We first check external power and startup symptoms. Disassembly is performed when needed for diagnostics or repair.
Can a faulty battery prevent startup?
Yes, but the adapter, connector or logic board can cause similar symptoms. We recommend replacement after confirming the fault.
What does a black screen mean?
It may involve power, the display, backlight or startup software. We first establish whether the computer itself is running.
Will reinstalling macOS fix it?
Only if software is the cause. It does not repair failed power circuits or liquid damage.
Do you diagnose M-series MacBooks?
Yes, we assess Apple silicon and Intel MacBook Air and Pro models. Repair options and parts availability depend on the model.
Can I bring an iMac?
Yes. Diagnostics are adapted to its construction. MacBook battery and display prices in the table do not apply to iMac.
What should I bring?
Bring the MacBook, charger and cable. Tell us about any spill, drop, update or previous repair.
How much are diagnostics?
Diagnostics cost €20. Repair costs depend on the cause and are agreed before work begins.
What warranty do you provide?
We provide a 6-month warranty for completed work.
Will the data on my device be preserved?
Yes. By default, we do not erase customer data and make every reasonable effort to preserve it. We erase data only at your explicit request or with your consent when necessary for the work. We recommend backing up important files before repair.
When will I know the final price?
We confirm the scope and final price after an initial inspection or diagnostics. We do not carry out additional work without your approval.
Are parts included in the listed price?
Where a price is marked as labour only, parts and materials are charged separately. We confirm the total before starting the repair.
Choose the help you need
CONTACTS
Describe the problem
We usually reply within 1–6 hours. For urgent help, please call.